AMERICAN EXPRESS @ WORK® PRODUCT INFORMATION

FUNCTION NAMEAPPLICABLE COUNTRIESDESCRIPTIONROLES
Online Program Management

Australia

Hong Kong

India

Japan

New Zealand

Singapore

United Kingdom

Easily administer many aspects of your day-to-day business activity online. You can complete tasks such as:


  • View current exposure and available balance at Account and Card Member level
  • Change Card Member details and request a Card replacement
  • Manage Card Member limits
  • Cancel single or multiple Cards in one transaction
  • Request future dates for Card cancellations
Program Administrator Only – Default
Online Card Applications (Apply for Card)

Australia

India

Japan

Singapore

United Kingdom

Your employees can quickly and easily apply for Cards wherever they are in the world and you manage their Accounts remotely. Apply for Cards has many features to meet your internal needs removing any paper form requirements:


  • Applications can be initiated by a Program Administrator or directly by the Applicants
  • Mandatory and specific field requirements to reduce errors
  • Automated emails triggered at key points within the process
  • Authorized individuals can approve Card applications
  • Tracking of applications is enabled at all points by the Program Administrator or the Applicant
  • Critical identification documents can be uploaded into the Application to comply with regulatory needs
Program Administrator – can initiate Card Application process and manage the Access Key for the Account

Authorized Signatory – can approve Card Applications and manage Access Keys. For India this role must already be set up in our systems before the enrolment can be completed.

*Singapore only has Authorized Signatory role who has the ability to initiate and approve Card Applications.
Corporate Online Payment Allocation

Australia

United Kingdom

Corporate Online Payment Allocation simplifies and streamlines your settlement processing.


  • View your Account information, balance and allocation history
  • Select Accounts and allocation amounts
  • Include the tracking number with your payment
  • Tracking numbers are matched, and payments processed within 48 hours.


Most suited for companies with less than 100 Card members which are managed centrally.

products_new.role-pa-Jpproducts_new.role-default-Jp
Corporate Membership Rewards

Australia

India

Singapore

United Kingdom

Corporate Membership Rewards on @ Work allows you to manage your Corporate Membership Rewards program online.


  • View Points balance
  • Enrol/un-enrol Cards from Corporate Membership Rewards
  • Control how points are redeemed
  • See redemption and enrolment history
products_new.role-cmr-pa– this role must already be set up for the Enrolment Applicant before the request can be completed

Third Party Authorized Program Administrator – this role must already be set up for the Enrolment Applicant before the request can be completed
BTA Connect & Statements

Australia

Hong Kong

India

New Zealand

Singapore

United Kingdom

BTAConnect is an online network that connects you, your TMC and American Express Customer Service. BTAConnect streamlines the reconciliation of your corporate travel expenses, giving you flexibility on how you customise, view and sort your data enabling you to quickly share with other departments.Program Administrator Only – Default
BTA Reporting

Australia

Hong Kong

India

New Zealand

Singapore

Providing data insights into your BTA program with American Express.Program Administrator Only – Default
@ Work Reporting – Standard

Australia

Hong Kong

India

Japan

New Zealand

Singapore

Taiwan

Thailand

United Kingdom

Standard Reports have set templates and dashboards which provide actionable insights into your American Express Card program.Program Administrator Only – Default
@ Work Reporting – Customized

Australia

Hong Kong

India

Japan

New Zealand

Singapore

Taiwan

Thailand

United Kingdom

Provides both standard template reporting and added ability to customise reports to suit internal data needs about the American Express program.


products_new.work-cust-description-2

Program Administrator Only – Default
American Express vPayment™

Australia

United Kingdom

American Express vPayment is a virtual payment solution that assigns a specific-use account number to each transaction. Users are also able to set a specific payment amount, date range, and transaction details to help control spend and facilitate reconciliation processes.
products_new.role-pa-Jp(PA) Partial Access

Search Users

Create Request

Advanced Search

Workflow Approver

File Dashboard

Manage Custom Fields


products_new.role-pa-Jp(PA) Complete Access

Search Users

Create Request

Advanced Search

Workflow Set Up

Workflow Approver

Manage Custom Fields

Corporate Summary

File Dashboard

American Express Go™

Australia

American Express Go is a your mobile payment solution that can be issued to employees and non-employees, who don't have a Corporate Card, but still have business related expenses.
products_new.role-pa-Jp products_new.role-default-Jp
@Work Reconciliation

Australia

Hong Kong

India

Japan

New Zealand

Singapore

Taiwan

Thailand

Global Dollar Card(GDC)

American Express @ Work Reconciliation is an online tool that allows our commercial card clients to easily allocate their transactions across their internal accounting codes, attach receipts, log approvals and more. Program administrators, as well as Card Members are able to manage and enrich their transaction data from both mobile and desktop devices. Enhanced spending and allocation data can be integrated with ERP systems and accounting platforms.


Consolidates data from multiple programs

Provides the ability to incorporate third- party data, including purchase orders and travel expenses where supported by your suppliers

Features customized data extract formats and easily integrates with Enterprise Resource Planning (ERP) systems

Offers receipt management for end users with simple mobile upload functionality.

products_new.role-pa-Jp Only – Default

Card Member

Card Member Manager

BCA Manager

System Administrator

Consolidated Statement

Japan

Consolidated Statement is available upon registration
Program Administrator Only – Default
Business Travel Account Statement

Japan

Consolidated Statement is available upon registration
Program Administrator Only – Default